Warranty

Last updated: 9 November 2026

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

WATCHMAN rod warranty

In addition to your rights under the Australian Consumer Law, WATCHMAN rods are covered against defects in materials and workmanship for 12 months from the date of delivery to the original purchaser.

Not covered

• Breakage from impact, closing in doors or car boots, high-sticking, or misuse
• Using line, lures or drag settings beyond the rod's rated specifications
• Normal wear, such as worn grips or guide inserts from line wear
• Modifications or repairs not done by WATCHMAN

How to claim

Email bevanjensen@hotmail.com with your order number, photos of the rod and the damage, and a short description of what happened. If a claim is approved, we will repair or replace the rod and cover return shipping.

Partner and third-party products are covered by their manufacturer's warranty as well as the Australian Consumer Law. Contact us and we will help with the claim.

WATCHMAN Premium Fishing Tackle, Townsville, Queensland. Email: bevanjensen@hotmail.com